1. Contract Conclusion
The rental agreement between the tenant and Travelsuites GmbH is established through the booking confirmation.
2. Payment
A deposit of 100% of the total amount is due at the time of booking.
3. Cancellation
For cancellations up to 14 days before arrival, 50% of the payment will be retained. For later cancellations, the full rental amount is due.
4. Arrival and Departure
The vacation apartment is available from 4:00 PM on the day of arrival. On the day of departure, the apartment must be vacated by 10:00 AM.
5. Use of the Vacation Apartment & House Rules
- The vacation apartment may only be used by the persons specified in the booking. House rules must be observed. Pets are not allowed unless previously agreed in writing.
- Check-in is from 4:00 PM, and check-out must be completed by 10:00 AM. Early check-in or late check-out is possible for a fee, subject to availability. Guests who stay beyond the agreed check-out time or delay cleaning will be liable for any incurred costs and expenses.
- Guests are not allowed to make reservations within their place of residence. Please contact us if you wish to book in your own place of residence. Smoking in the apartment, parties, and excessive noise are not allowed, including on balconies or in communal areas (e.g., hallways).
- Violations of the smoking ban will incur a fee of €250 plus the cost of special cleaning and damage repair. Smoking on the balcony is allowed.
- Quiet hours are to be observed from 1:00 PM to 3:00 PM and 10:00 PM to 6:00 AM. When using televisions, radios, or other electronic devices, as well as musical instruments, room volume must be maintained.
- Commercial photography/videography without written permission and illegal activities are strictly prohibited.
- Guests exceeding the number specified in the reservation are not allowed. We charge €30 per night of the reservation for each unauthorized guest.
- Pets are not allowed. Violations of our pet policies may result in additional cleaning fees.Guests with assistance animals must contact us before arrival.
- Guests are responsible and liable for the cost of replacing lost keys, key cards, remote controls, or parking passes.
- Noise monitoring systems may be installed in the apartments to monitor excessive noise levels. Video surveillance may be installed in public areas.
- Guests are fully responsible and liable for damages or losses in the premises and facilities. Guests must report any damage to our customer service.
6. Liability
The tenant is liable for any damage to the vacation apartment during their stay. Travelsuites GmbH is not liable for loss or damage to the tenant's personal belongings.
7. Withdrawal by the Landlord
In the event of unforeseen circumstances (e.g., natural disasters), Travelsuites GmbH reserves the right to withdraw from the contract. In this case, the full rental amount already paid will be refunded.
8. Data Protection
The tenant's personal data will only be used for processing the booking and will not be disclosed to third parties.
9. Final Provisions
Changes or additions to the contract must be in writing. Should individual provisions of these terms and conditions be invalid, the validity of the remaining provisions shall remain unaffected. The law of the Federal Republic of Germany applies. The place of jurisdiction is Stuttgart.
Contact:
Travelsuites GmbH
Im Degen 50
70327 Stuttgart
Germany
Phone: +49 155 6611 2443
Email: info@travelsuites.de